Alright, I lied, it does not suck, it is a great tool that has helped businesses change their ways of working, to become more flexible and to allow for a more open and productive culture within their organisations. That’s a pretty big winner there, if it actually sucked, then we wouldn’t have deployed 5 million […]
I recently had a scoping call with a client, the conversation went something along the lines of this: Client: I want to go Office 365 Me: Ok, are there specific areas of O365 are of interest to you? Client: Yeah, we want to use Office 365 for our services. Me: [Alarm Bells] great – [I […]
When Cloud PBX was launched nearly a year ago, the reaction was mixed. Some moved quickly to rubbish the development, some waited patiently to see how it would all pan out, some took no interest in the development at all and a few others embraced the changes. I like to think I fall into the […]
Writing a Request for Proposal (RFP) may scare most people off, and initially sounds like a headache, especially for a technology project, but it doesn’t have to be difficult. Asking the right questions early on can save your organisation a lot of time and money in the long run. I have seen my fair share […]
We do a lot with Enterprise Voice in Skype for Business across Office 365, On Premise and Hybrid. Without Enterprise Voice, the architecture and the placement of a Skype for Business solution is pretty straightforward and comes down to cloud strategy more than anything else. On premise Enterprise Voice is well established, but can you […]
There are a number of trends emerging that all businesses need to be aware of and to actively start addressing to avoid being caught out. Most of these are gathering pace quite rapidly but are expected to hit hard over the next few years. SIP communications – I’m not talking about the increase of SIP […]
I know I have a propensity to grumble but this one has been on my list for a while and I feel it is properly justified. Something about Unified Communications has bugged me for quite some time… It is that UC not really that ‘unified’. It doesn’t seem to matter who the vendor is or what products are […]
The BBC has posted a news article today stating that “tablets are in 70% of schools” – it is based on a report from an organisation called “Family, Kids and Youth Research Group”. I’ve not heard of them and I am not going to quiz their stats or research. I am somewhat annoyed with the headline. […]
As we move further in to the change in communications we need to keep an eye on legal perspectives and risk. Email compliance has been around in force for many years, IM compliance is also gaining momentum too, but what about video compliance? Those of you who know me and my take on things will […]
There are ways of using Unified Communications tools properly. Email has become an unstructured and confusing tool for business, why? Because users use it incorrectly. It has become perfectly acceptable to fire out emails to all and sundry, blindly and to expect clear responses. Users forget that words make up only a very small percentage of communication, […]
Peter Vasey 
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